Train the equipment-operating personnel of customers.
Provide technical support for equipment control software and its systematic upgrades.
Provide after-sale technical support and technical support for equipment operation free of charge during the warranty period.
Provide the lists of accessories and quick-wear parts.
Give technical replies to customers’ problems within one hour.
As for customers’ special requirements, our company can offer field consultation and technical guidance services to determine a solution with customers through discussion.
Response Time of After-sale Services: arrive at the scenes in the province within 24 hours and the scenes outside of the province within 48 hours.